TECHNICAL SUPPORT

if you are experiencing any technical issues (eg: time lags), please try the following methods:

JOINING THE LIVESTREAM:

– Main browser: Google Chrome recommended

– Log in on one device only

– Close all other applications and browsers

– Use of personal device recommended

– Connect to a home Wi-Fi / personal mobile network / a public wifi network

 

DURING THE LIVESTREAM:

– Refresh your page

– Switch to incognito browser/private browsing mode